These terms govern your use of Not Cloud Storage. By accessing or using our service, you agree to be bound by these terms. Please read them carefully.
By creating an account, placing an order, or otherwise using the Not Cloud Storage website and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
We reserve the right to update these Terms at any time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
Not Cloud Storage provides a data transfer service that downloads files you select from cloud storage accounts you link (such as Google Drive, OneDrive, Dropbox) or from files you upload directly, and writes them onto certified physical hardware (USB drives, memory cards, SSDs, HDDs) which is then shipped to the address you provide.
The Service includes order tracking, file integrity verification, and optional bootable media preparation. It does not include permanent cloud storage, file hosting, or any form of subscription‑based data backup.
Our Service integrates with third‑party cloud providers via OAuth. For Google Drive, we request the drive.file scope, allowing access only to files you explicitly authorize. We also request basic profile information and email address solely for account identification and communication.
By connecting a cloud account, you grant us a limited, revocable right to access and download the files you select for the purpose of completing your order. You may revoke this access at any time through your cloud provider’s settings. We do not access files beyond those you explicitly select for transfer.
Our use of data obtained through Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
You retain full ownership of all files you transfer through the Service. Not Cloud Storage does not claim any intellectual property rights over your content.
The Service itself, including the website, software, branding, and all related materials, is owned by Not Cloud Storage and protected by copyright, trademark, and other laws. You may not copy, modify, or reverse‑engineer any part of the Service without our prior written consent.
You agree not to use the Service to:
We reserve the right to suspend or terminate your account and report unlawful activity to relevant authorities if we determine that you have engaged in prohibited conduct.
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Not Cloud Storage disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.
We do not guarantee that the Service will be uninterrupted, error‑free, or completely secure. While we take reasonable precautions, we cannot guarantee that your files will not be corrupted during transfer. Our liability for any direct damages arising from the use of the Service is limited to the amount you paid for the specific order giving rise to the claim.
In no event shall Not Cloud Storage be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business opportunities, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold harmless Not Cloud Storage, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any third‑party rights.
We may suspend or terminate your account and access to the Service at any time, with or without cause, and without prior notice. If your account is terminated, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including ownership, disclaimers, and limitations of liability) will remain in effect.
You may terminate your account at any time by contacting us. Any pending orders will be processed unless you request cancellation (subject to our cancellation policy).
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Nairobi, Kenya, in accordance with the rules of the Chartered Institute of Arbitrators (Kenya Branch). Each party shall bear its own costs, except as otherwise provided by law.
We may modify these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, provide a more prominent notice (such as an email notification or website banner). Your continued use of the Service after the revised Terms become effective indicates your acceptance of the changes.
For any questions about these Terms of Service, please contact us at:
We aim to respond to all inquiries within 2 business days.